Human Services Supervisor - Jss Juvenile Justice & Youth Services

About La Crosse County

About La Crosse County: At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.

Why Join La Crosse County?

• Wisconsin Retirement System (WRS): A top-rated pension program.
• Affordable Insurance Premiums:
  Comprehensive health, dental, and vision coverage.
• Generous Paid Time Off:
  Vacation, sick, and 10+ paid holidays annually.
• Work-Life Balance:
  Flexible schedules and wellness programs.

Diversity, Equity, Inclusion, And Belonging (DEIB)

At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.

La Crosse County Human Services is seeking a dedicated and dynamic Youth Justice Supervisor who demonstrates strong leadership, professional excellence, and an unwavering commitment to the safety and well-being of children and families. In this role, you will provide guidance, mentorship, and oversight to social workers and social service specialists who serve children and families involved in the juvenile justice system.

As a Youth Justice Supervisor, you will play a pivotal role in shaping high-quality service delivery that reflects the department’s core values of trust, respect, and service. You will lead with compassion and accountability—supporting staff growth, fostering collaboration, and ensuring that services align with best practices, state standards, and agency expectations. Working in partnership with the Justice Support Services Section leadership team, you will help strengthen outcomes for children and families while promoting innovation, continuous learning, and trauma-informed care across the section.

FLSA: Exempt. This is a salaried, professional, and supervisory position in the Justice Support Services Section of the Human Services Department. This position is designed for a highly motivated, creative, collaborative, and compassionate individual who has good communication skills and can effectively lead a team. The primary responsibility of this position is the direct supervision of social workers and paraprofessional staff who provide services and supports to children and families who are in the youth justice system.

This position ensures that service provision meets program, agency and state expectations and is consistent with the overarching child welfare and juvenile justice goals of ensuring child safety, permanence, and well-being.

Act with Integrity and Build Trust

• Demonstrate mutual respect, humility, and honesty in all interactions
• Speak up appropriately, even when expressing unpopular viewpoints
• Actively listen and remain open-minded to diverse perspectives

Drive for Results

• Set clear goals and objectives to motivate self and others to achieve outcomes
• Seek new opportunities to improve processes and drive sustainable results
• Hold self and others accountable through consistent evaluation and monitoring

Develop Talent and Effective Teams

• Foster a collaborative environment that encourages knowledge sharing and growth
• Provide mentorship and support to help self and others reach full potential
• Recognize and leverage diverse strengths within self and team

Lead with Vision and Strategy

• Understand and communicate a compelling vision that aligns with organizational goals
• Develop and execute comprehensive strategies to achieve long-term objectives
• Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully

Lead with Paradoxical, Critical, and Agile Thinking

• Navigate complex situations by considering multiple perspectives
• Adapt quickly to changes and uncertainties in the work environment
• Make critical decisions using analytical skills, experience, and input from others

Build and Maintain Effective Relationships

• Communicate and collaborate effectively with stakeholders across the organization
• Influence others through coaching, consulting, and team-minded thinking
• Develop and sustain partnerships that create positive outcomes for all stakeholders

Cultivate Community Engagement and Provide Excellent Service

• Understand and address the needs and concerns of the community
• Incorporate community perspectives into decision-making processes
• Drive initiatives that create positive impacts beyond the organization

Demonstrate Emotional Intelligence

• Show self-awareness and manage emotions effectively in challenging situations
• Seek and respond constructively to feedback, even in the face of setbacks
• Balance empathy with accountability when leading self and working with others

Provides supervision and administrative direction for assigned social workers who provide intake, assessment, case planning and case management, and ongoing direct services to children and families referred to the juvenile justice system. Ensures staff…