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Account Director - Hybrid

Job in La Crosse, La Crosse County, Wisconsin, 54602, USA
Listing for: Vendi
Full Time position
Listed on 2026-01-27
Job specializations:
  • Management
    Client Relationship Manager
  • Marketing / Advertising / PR
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Account Director

We’re Hiring:
Account Director. Vendi is seeking an experienced Account Director to join our growing account service team. This senior‑level role is perfect for a strategic thinker and relationship builder who thrives on delivering exceptional marketing results.

What We’re Looking For

The ideal candidate is a true strategic partner—someone who builds lasting relationships through insight, excellence, and collaboration. You understand both the business and human side of every challenge, and you navigate strategy, creativity, and client experience with ease.

Key accountabilities
  • Client leadership and relationship management
    • Build and deepen senior‑level client relationships, serving as a trusted advisor and growth partner
    • Acquire thorough knowledge of each assigned client’s industry, business objectives, competitive landscape and target audience(s)
    • Lead regular strategic check‑ins and business reviews to ensure client satisfaction and identify growth opportunities
    • Proactively anticipate client needs and deliver solutions that drive measurable business results
    • Confidently initiate and lead critical conversations with clients on strategy, performance and recommendations
  • Strategic planning and execution
    • Develop comprehensive marketing strategies and annual plans that align with client business objectives
    • Lead strategy development for marketing, media, digital, web and integrated campaigns
    • Leverage research, data, analytics and market trends to inform strategic recommendations and campaign development
    • Collaborate with internal teams on strategy development, campaign planning and creative briefs
    • Present and sell strategies, plans, analysis and results to clients with confidence and clarity
  • Business development and growth
    • Proactively identify and develop new business opportunities within existing client accounts
    • Create compelling proposals, estimates and presentations for new projects and scope expansions
    • Contribute to agency new business efforts, including proposal development and pitch presentations
    • Manage account financials, including budgets, scopes, forecasts and profitability
    • Set growth goals for assigned accounts and develop key account plans for achieving them
  • Team leadership and mentoring
    • Provide strategic direction and day‑to‑day guidance to account management team members
    • Mentor and develop account managers and coordinators, fostering their professional growth
    • Train team members on client brands, industries, products, services and audience behaviors
    • Set clear expectations and provide constructive feedback to support team performance
    • Lead by example, demonstrating excellence in client service, strategic thinking and problem‑solving
    • Be a culture carrier; embody our core values, promote kindness, collaboration and creativity, and continually evolve how we work
  • Thought leadership
    • Represent the agency at industry events and through public speaking engagements
    • Contribute to agency thought leadership initiatives through blog posts, white papers and presentations
    • Share client industry insights and relevant trends with internal teams
    • Stay current on marketing, media, technology and industry developments that impact client businesses
Day‑to‑day responsibilities
  • Lead client meetings, presentations and strategic discussions with senior stakeholders
  • Oversee project timelines, budgets and team workflows to ensure deliverables meet quality standards and deadlines
  • Collaborate with creative, media and web teams on project/campaign development and execution
  • Review and approve campaign performance reports, providing insights and optimization recommendations
  • Oversee complex projects including multi‑channel campaigns, brand development, primary research and website development
  • Monitor client budgets and ensure accurate tracking and reporting
  • Facilitate internal strategy sessions, brainstorms and plan/creative reviews to maintain alignment with overarching strategy and project goals
  • Conduct regular team meetings to review project status, address challenges and prioritize workloads
  • Respond to client inquiries and requests with urgency and professionalism
Education and experience
  • Bachelor’s degree in marketing, advertising,…
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