Vice President | Pharmacy Operations

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Vice President of Pharmacy Operations

40

Location:

La Crosse or Green Bay, WI (50% travel between regions)

Position will close by EOD 1/23/26

We are seeking a dynamic and experienced Vice President of Pharmacy Operations to provide senior leadership across our multi‑state pharmacy business units. This role is responsible for operational excellence, financial performance (full P&L ownership), regulatory compliance, and strategic growth. The VP will lead pharmacy teams, drive integration and expansion, and foster collaboration across clinical, administrative, and supply chain functions to deliver high‑quality, cost‑effective pharmacy care aligned with Emplify Health’s mission and values.

Strategic and Operational Leadership

• Provide strategic leadership and direction for all enterprise pharmacy operations across multiple states.
• Translate organizational vision into actionable operating plans that drive performance across retail, specialty, mail‑order, and long‑term care pharmacy segments.
• Own the strategic planning process for pharmacy operations and execute plans aligned with enterprise and regional goals.
• Align all pharmacy operations with Emplify Health’s High Performance Operating Model (HPOM) and the next‑level pharmacy‑specific operating model (AOR).
• Lead expansion and integration efforts across four states, ensuring scalability, consistency, and standardization.
• Eliminate unnecessary variation across operations to achieve best‑in‑class efficiency.
• Represent pharmacy operations in executive leadership forums and contribute to enterprise and regional strategic planning.

Financial and Performance Management

• Own full P&L accountability for all pharmacy divisions, driving revenue growth, margin expansion, and cost optimization.
• Oversee pharmacy budgeting, financial management, and resource allocation.
• Monitor and manage key financial and operational metrics (e.g., prescription volume, gross margin per script, labor utilization, inventory turns, expense ratios).
• Optimize pricing, 340b benefit, payer relationships, and reimbursement processes to ensure financial sustainability.
• Implement real‑time performance scorecards, dashboards and reporting systems for transparency and accountability.
• Drive EBITDA growth, market expansion, and operating margin improvement.

Regulatory Compliance and Quality Assurance

• Ensure compliance with all federal and state pharmacy laws, DEA and Board of Pharmacy regulations, controlled substance handling, and HIPAA requirements.
• Maintain robust quality assurance, safety, and audit programs across all pharmacy locations.
• Drive a culture of safety, integrity, and accountability throughout the organization.
• Ensure ongoing accreditation compliance and readiness across all sites.

Operational Excellence and Technology

• Standardize and streamline workflows, technology platforms, and best practices across all pharmacy operations.
• Oversee logistics, supply chain, and inventory management to optimize working capital and ensure uninterrupted operations.
• Utilize automation, ai, data analytics, and emerging pharmacy technologies to enhance scalability, accuracy, turnaround time, and patient satisfaction.
• Integrate pharmacy operations with clinical service lines to optimize outcomes, quality, cost, and experience.

Strategic Partnerships and Market Growth

• Partner with the Chief Strategy & Innovation Officer, M&A, other executive leaders and business development function and regional committees and downline pharmacy leaders to pursue strategic growth opportunities (e.g., acquisitions, partnerships, new service lines such as specialty, infusion, or telepharmacy).
• Manage relationships with payers, Pharmacy Benefit Managers (PBMs), wholesalers, suppliers, and Group Purchasing Organizations (GPOs) to optimize contracts and business performance.
• Collaborate with enterprise stakeholders to optimize pharmacy contracts including 340B, retail, and payer agreements.
• Identify market trends and develop…