Global Client Partner

Overview

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

The Global Client Growth Partner is a pivotal leadership role at DEPT®. It aligns with DEPT®'s positioning as "The Growth Invention Company," focusing on leading, inventing, and growing alongside ambitious clients. As a Global Client Growth Partner, you will be responsible for identifying, developing, and nurturing strategic relationships. You will be a critical driver of our revenue growth, working globally across our technology and marketing craft to deliver integrated solutions that meet and exceed client expectations.

You will also be a DEPT brand ambassador, representing the company at client and industry events, delivering thought leadership and networking.

• Client Partnership:
  Build and maintain strong, long‑lasting client relationships, acting as an indispensable, trusted strategic partner, and primary point of contact for global accounts. This involves deeply understanding their organization structure and stakeholders, business, market, and future growth levers, translating DEPT®’s capabilities into client growth opportunities across brand, performance, data, and experience, anticipating client needs, proactively inventing solutions, and seamlessly bridging marketing and technology for measurable impact.
• Strategic Planning:
  Collaborate with clients (including c‑level) to understand their business objectives and develop growth hypotheses that deliver business impact. In turn, connect our internal capabilities, strategically leading and overseeing multi‑service and multi‑market growth initiatives in support of clients business—demonstrating agility in converting opportunity into delivery, and fostering strong internal alignment to deliver new value.
• Operational excellence:
  Oversee the operational success of the global account and its key relationships, owning growth, profitability, and long‑term vision. This includes setting clear growth, margin, and retention goals, building annual growth plans with quantifiable targets, fostering accountability, and balancing top‑line expansion with operational excellence.
• Business Development:
  Demonstrate a strong track record of commercial impact, driving client growth, new service adoption, and revenue expansion. This includes identifying and pursuing new business opportunities, extending our relationships by cross and upselling our services and capabilities (+1 Programme).
• Solution Delivery:
  Work cross‑functionally, cross‑business unit and cross‑regionally to ensure the seamless delivery of integrated solutions.
• Performance Monitoring:
  Track and analyze client performance, providing regular reports and insights to demonstrate value and identify areas for optimization.
• Market Intelligence:
  Stay abreast of industry trends, competitive landscapes, and technological advancements to inform client strategies and identify new opportunities.
• Commercial
  
  Collaboration:
  
  Lead contract negotiations and renewals, ensuring mutually beneficial agreements.
• Thought Leadership:
  Represent the company at industry events and conferences, showcasing our expertise and building brand awareness.

• Leadership Presence:
  Ability to command a room and influence senior stakeholders.
• Commercial Acumen:
  Deep understanding of financials, pricing, and profitability levers.
• Strategic Foresight:
  Ability to connect market shifts with actionable client growth strategies.
• Proactive problem solver:
  Ability to galvanise internal teams to resolve challenges, spot opportunities, and drive solutions.
• Cultural Ambassadorship:
  Represent DEPT®’s values, brand, and ambition in every interaction.

• Location specific benefits in addition to;
• A reputation for doing good. DEPT® has been a…