Project Lead, IT​/Tech, IT Project Manager

Project Lead (SaaS Metal Cloud)

Location:

Kolkata HQ, with frequent pan-India travel

Experience:

3–5 year

About Now Purchase
At Now Purchase, we’re on a mission to digitally transform the metal manufacturing industry—one foundry at a time.

Our vision is bold:
To build a tech-first ecosystem that empowers foundries to procure better, melt smarter, and operate with unmatched efficiency.
Our flagship SaaS platform  Metal Cloud  is at the heart of this revolution—bringing real-time visibility, process discipline, AI-driven insights, and production control to an industry that has historically operated on gut-feel and manual processes.
We’re not just building software.
We’re redefining how an entire industry thinks, works, and grows.

Why This Role Exists
As Metal Cloud expands rapidly—onboarding  10+ new projects every year —the need for a strong  Project Lead  has become critical.
This role is being created to:
Manage and implement custom projects with precision and speed with Optimum resource consumption.
Align every stakeholder—from Sales to Product to Tech—to a single execution plan
Ensure customers realise  actual, measurable value  from the solutions we deploy
Build a repeatable, scalable project implementation engine
Reduce effort, increase efficiency, and deliver a consistent customer experience
This role carries  large ownership ,  high visibility , and  direct impact  on the success of every custom project we deploy.

What the Role Looks Like
As a Project Lead, you become the  face of Now Purchase  for customers after the sale closes.
You will:
Take complete ownership of custom project implementation
Work cross-functionally with Sales, Product, Tech, and Customer Success
Ensure the  earliest possible go-live  with efficient resource management
Build trust, confidence, and long-term relationships with customers
Ensure customers actually  use  Metal Cloud and  realise value  from it

This is a  hands-on role —ideal for someone who thrives in the field, takes ownership, and enjoys solving real industrial problems

Job Summary (TL;

DR)
We’re looking for a  3–5 year experienced B2B Implementation Leader , preferably based in Kolkata, who can take  full ownership  of project success—from kickoff to renewal & so on.

Key Responsibilities
1. Project Implementation
Execute the implementation of projects across regions (South, West, East, North)
Frequently travel for high-value accounts or escalations
Ensure customers go live with minimal delays
Delivery of project under the given constraints ofo Time,Scope,Cost & Quality
3. Onboarding Strategy & Execution
Plan and manage rollout timelines
Configure workflows as per customer requirements
Ensure seamless coordination between product, tech, and field teams
6. Metrics, Reporting & Performance Tracking
Track KPIs (activation time, go live tiem)
Share implementation reports with leadership
Maintain complete visibility of project progress across regions
8. Relationship Management
Build long-standing customer relationships
Celebrate wins, ensure satisfaction, and act as a trusted advisor

Skills & Experience We’re Looking For
Must-Have
Excellent verbal & written communication skills
Strong organisation, multi-tasking, and problem-solving abilities with full ownership
Bachelor’s degree in Engineering with 2–3 years of B2B project implementation experience
Proven execution capability in distributed/on-site environments with willingness to travel across India
Experience in custom project implementation, industrial automation, or digitisation projects
Familiarity with CRM/CS tools (Zoho, Hub Spot, Gainsight)
Attention to detail with ability to work in ambiguity
Understanding of business fundamentals
Vendor management, purchasing, and negotiation skills
Good-to-Have

Experience with manufacturing/foundry customers
Experience hosting demos, webinars, or check-ins
Experience in industrial SaaS/Projects

Our Hiring Process (Fast & Transparent)
Initial HR Conversation
Interview with Senior Manager (Projects)
Interview with Business Head – Metal Cloud
Final Round with CEO/CTO

Career Growth Path
Project Lead (Metal Cloud) → Project Manager(Metal Cloud) → Senior Manager(Projects) d) → VP(Projects)
-CXOs

Ready to Join Us?
If you’re excited about working at the intersection of  SaaS, manufacturing, project implementation, and customer success —this is where you belong.