Fiber Technician

Join the Future of Connectivity with Metronet!

We have an immediate opening for an energetic Fiber Technician in Kokomo, IN!

As a Fiber Technician you will be responsible for performing basic to advanced installations, disconnects and service changes for residential and business customers for high‑speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal or the ONT to consumer’s electronic devices (TV, Modem, and Wireless devices etc.).

• You will install and troubleshoot all Metro Net services from the terminal to Customer Premise Equipment (CPE).
• You will provide in‑depth customer education on all Metro Net products and services.
• You will earn commissions by explaining Metronet services and products to all customers.
• You will be professional with customers and fellow associates.
• You will work towards meeting key performance metrics.
• Other job‑related duties as requested
  • Subject to all applicable state and federal laws

• High School Diploma or GED.
• We Look for experience with a telecom / fiber company preferred but not required.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.
• Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
• Able to lift and carry loads of up to 75lbs including ladder.
• Ability to work with basic hand tools and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver’s license/satisfactory driving record
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

• Perform on‑call rotation duties after regular business hours.
• Available to work overtime when deemed necessary, including holidays and weekends.
• Available to travel for training or as needed.

• 80% of Medical premiums paid for by the company
• Company‑paid Disability and Life insurance
• EAP (Employee Assistance Program)
• 401(k) company match dollar for dollar up to 6%
• Equipment and resources provided on day one
• Opportunities for advancement
• Associate perks and discounts
• Discounted Metronet service in our serviceable area
• And more!

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran