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Customer Experience Advocate ; Kokomo

Job in Kokomo, Howard County, Indiana, 46901, USA
Listing for: UGI Corporation
Full Time position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Position: Customer Experience Advocate I (Kokomo, IN)
UGI Corporation -  - Responsibilities:
Respond to and process all customer calls in a prompt and professional manner.;
Determine the probable nature of each call by listening carefully, researching customer records and asking questions for clarification.;
Communicate clearly and respectfully with callers, restating information when necessary to ensure the customers understanding.;
Acknowledge and resolve customer concerns; promptly escalate complaints when needed.;
Process orders, forms, applications, requests, and payments accurately.
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