Accounts Receivable Clerk

GENERAL PURPOSE AND SCOPE OF THE POSITION

This position is responsible for managing deposits, logging daily transactions, and processing student tuition payments and refunds. Additionally, it involves overseeing third‑party accounts and providing comprehensive support for finance‑related inquiries and issues.

• Serves as the first contact with students, faculty, and staff regarding bursar questions and issues.
• Managing inbound communications by efficiently handling phone calls and e‑mails to ensure timely and accurate responses to inquiries and requests.
• Responsible for all cashier‑related duties by efficiently managing the receipt of payments from students and third parties, and accurately entering them into Ivy Tech’s online systems, Banner and Workday.
• Manage all returned ACH and NSF returned payments.
• Responsible for the Bank Mobile Time outs report and any other reports that are requested for the job areas of Cash Management/Banking/Accounts Receivable.
• Responsible for reconciling daily cash drawer to Banner cashier report and correcting any discrepancies before closing out in Banner.
• Manage the college vehicle fleet and ensure compliance is followed with all documentation for the fleet per college policy.
• Review the refund report daily.
• Run credit reports weekly and reconcile credit balances.
• Help students with Touchnet payment plans and Bank Mobile questions. Maintains Bank Mobile relationships with both students and Ivy Tech by ensuring accurate records are sent between the two entities, refunds are handled properly, and issues are resolved.
• Provide assistance and backup for the Accounts Receivable Business Office Assistant.
• Other duties as assigned consistent with commonly accepted practices.

Starting Hourly Range: $15.00 – $17.50 based on skills, experience, and education.

For more information on Ivy Tech Benefits, visit (Use the "Apply for this Job" box below)..

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution.
• Dental plan with no‑cost preventive services and coverage for orthodontia.
• Vision plan with low‑cost exams and allowances for glasses or contact lenses.
• Employee Assistance Program offering no‑cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources.
• Wellness program with opportunities to earn $250 in Wellness Rewards.
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care.

• 10% employer retirement contribution, fully vested after two years.
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage.
• Short‑term and long‑term disability benefits.

• Fee remission for employees, spouses, and dependent children.
• Tuition assistance for undergraduate, graduate, and doctoral programs.
• Paid professional development opportunities.

• Generous paid time off, including vacation, sick leave, holidays, and winter recess.
• Flexible work arrangements where available.
• Paid childbirth recovery leave (8 weeks).
• Paid parental leave (4 weeks).

• Eligibility for Public Service Loan Forgiveness.
• Additional discounts on gym memberships, transportation, and various retail services.

All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• High School Diploma, GED.
• Two years’ experience in a related field.
• Must have highly developed organizational skills and computer experience.
• Ability to work with confidential information.
• Strong communication, problem‑solving, and analytical skills.

• Associate's degree in business or accounting and a minimum of one year of related work experience.
• Experience in word processing, database management and spreadsheet applications.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions.

Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.