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Job Description & How to Apply Below
Oracle Integration Cloud
-L2 Support Engineer
Experience:
2 years to 6 years
Location:
Kochi/Remote |
Employment Type:
Perm
Shift: Rotational Shifts 24
* 7
This is a hands-on integration engineering role. You will own the stability, performance, and reliability of Oracle Integration Cloud (OIC) integrations across multiple mission-critical workflows.
Key Responsibilities
Own and manage CI/CD pipelines for OIC packages, connectors, integration flows, and configuration deployments
Lead application-level deployments across environments (DEV TEST PROD) with governance, validation, and rollback strategies
Troubleshoot and resolve complex OIC integration failures, performance bottlenecks, and orchestration issues
Implement code fixes, hot patches, and targeted remediations in OIC integrations, adapters, or supporting scripts
Handle high-severity escalations, perform root cause analysis (RCA), and deliver permanent fixes
Optimize integration mappings, schedules, orchestration patterns, and error-handling frameworks
Design and oversee monitoring, logging, alerting, and observability for integration health and performance
Review and enforce integration standards, patterns, naming conventions, and versioning practices
Mentor junior engineers and act as the highest technical escalation point for OIC
Collaborate with Application, Dev Ops, SRE, and Product teams to ensure reliable, frictionless releases
Participate in 247 production support and incident response rotations
Required Skills & Competencies
Expert-level, hands-on experience with Oracle Integration Cloud
(Integrations, Processes/PCS, VBCS, File Server, Connectivity Agents)
Strong experience implementing OIC CI/CD pipelines using Git and tools such as Jenkins, Azure Dev Ops, or Git Hub Actions
Advanced debugging skills for integration flows, mappings, XSLT transformations, and adapter configurations
Strong understanding of REST/SOAP APIs, JSON/XML, authentication mechanisms, certificates, and tokens
Ability to deliver rapid and safe hot fixes with proper change documentation
Solid grasp of Enterprise Integration Patterns (EIP), retries, fault tolerance, and resilient design
Experience building monitoring and alerting for integrations (logs, metrics, traces)
Strong engineering fundamentals: version control, automation, security, and performance tuning
Ability to drive technical discussions with Oracle Support and internal engineering teams
Clear, confident communicator who remains calm in high-pressure production scenarios
Nice to Have
Experience with APM tools, observability platforms, or SRE-style incident management
Exposure to SFCC, ERP, OMS, or e-commerce integration ecosystems
Background in Python, Groovy, or scripting for automation and tooling support
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