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Job Description & How to Apply Below
Service Now Developer
Location:
Kochi (Onsite only)
Experience Requirements
- Junior Developers: 3–5 years of relevant Service Now experience
- Mid-Level Developers: 5–9 years of relevant Service Now experience
- Senior Developers: 9–12+ years with deep hands-on expertise in ITSM & CMDB
- Telecom domain experience is a strong plus
Key Skills Required
- Service Now Development & Administration
- ITSM (Incident, Problem, Change, Request, Knowledge)
- CMDB / Configuration Management
- TSM (Telecom Service Management) – good to have / mandatory for select roles
- Service Now scripting:
- Business Rules
- Client Scripts
- UI Policies
- Script Includes
- Service Now integrations (REST/SOAP)
- Workflow / Flow Designer
- Performance Analytics & Reporting (preferred)
- Service Now best practices & standards
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