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Traffic Management

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Software Technology Inc.
Full Time position
Listed on 2026-02-03
Job specializations:
  • Transportation
    Dispatcher, Transportation Logistics
Job Description & How to Apply Below

Senior Non-IT Recruiter at Software Technology INC

An advanced technician position, working indoors in a control room center, that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and travel time imbalances utilizing Intelligent Transportation Systems devices.

1 employee needed for afternoon/evening shift:

Tasks include:

  • Technician level operator position performing functions with minimal supervision and to established procedures.
  • To perform all duties and may defer the most complex issues to a supervisor.
  • To operate various computer-based traffic management systems to manage traffic and incidents which occur on roadways and improve traffic conditions.
  • To monitor roadways and detection systems.
  • To monitor all traffic devices and computer equipment associated with the system.
  • To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
  • To utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists.
  • To continually check the accuracy and validity of the messages displayed on all DMS and 511.
  • To be aware of all 511 messages broadcasted on a particular system.
  • To enter incident information into computer systems using traffic software.
  • To become familiar with the roadways and understand the purpose and location of each traffic device.
  • To use SOG to detect, dispatch, monitor, and document roadway incidents.
  • To confer with partners (highway patrol, Service Patrols, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Regions to coordinate resources for incidents that may affect regional travel.
  • To dispatch Service Patrols and assist Service Patrols with other tasks, such as phone calls, etc.
  • To perform other duties as assigned.
  • Seniority level

    Mid-Senior level

    Employment type

    Contract

    Job function

    Administrative

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