Targeted Case Manager

Overview

INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS: Volunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work life balance, which include the following:

Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
Met Life Legal Plans

Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts

* Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)

* All company paid benefits and paid time off effective day one

Work Culture
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
Retention Committee

The Targeted Case Manager’s primary duty is to provide case management services to families in the Family Recovery Court Program. TCM will assist the individual/family with obtaining access needed to support their needs. The Case Manager must be able to assist the individual/family with obtaining needed access to housing, medical, social, educational and other identified services.

• Provide case management services for families that are targeted at the identified needs of the individual and/or family.
• Conduct comprehensive assessments, and reassessments to determine the need for housing, medical social, education and other identified services.
• Develop and an individualized case plan for each individual and/or family that is based on the assessment. The plan will specify the goals and activities that address housing, medical, social, educational, and other services identified.
• Administer Program Evaluation Assessments according to a pre-determined schedule. Administer observed Urinary Drug Screens weekly. Refer the individual/family to services that address the areas identified in the assessment. This may include scheduling appointments for the individual/family and ensuring transportation is available for appointments.
• Monitor and follow-up with the individual, family members and other service providers. Update the case plan as needed.
• Identify community resources and develop cooperative relationships with other social service providers.
• Represent agency programs, policies and procedures accurately in the community and with other social service agencies.
• Maintain accurate case records, which include proper documentation of all meetings with clients.
• Ensure that all documentation complies with KY Medicaid and accreditation standards. Attend Family Court and Family Recovery Court dockets weekly.
• Conduct Life Skills classes with participants in Phase 3 of the program.
• Participate in weekly case conferencing and provide updates on all assigned individuals and/or families.
• Participate in bi-monthly supervision with TCM billing supervisor. Participate in weekly supervision with direct supervisor.
• Participate in monthly staff meetings and/or training courses. Attend annually required training to maintain TCM certification. Maintain certification requirements for TCM pursuant to Kentucky Board regulations.
• Assist with special projects assigned. Assist with reporting requirements as assigned.

Equal Opportunity

Employer:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.