Electrical​/HVAC Service Technician

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off

Our high-performing technicians have the ability to earn upwards of $150k annually.

Potential Sign-On Bonus and/or Relocation Packages available.

Job in-person in Knoxville, TN

You know you are the best candidate, and you want to join a team that appreciates you, where you can create your own opportunities.

At Pipe Wrench Plumbing, Heating and Cooling, we keep on growing because we only hire the best, and our customers love us for it. Established in 1996 here in Knoxville Tennessee, Pipe Wrench has consistently been ranked the best plumbing company and top workplace in the greater Knoxville area. You might have seen our trucks and our advertising, but what you don’t know is what it’s like to be a part of a team that feels like a family.

How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay at Pipe Wrench because they find a fulfilling career, room to grow, and opportunities to excel.

Competitive Pay

• Our high-performing technicians have the ability to earn upwards of $150k annually.

New Hire Financial Incentives

• Potential Sign-On Bonus and/or Relocation Packages Available.
• Referral bonuses available

Work Life Balance

• Pipe Wrench fosters an environment that values both professional excellence and personal well-being.
• We offer generous paid time off for sick and personal days along with holidays.

Medical Insurance

• We provide 100% employer-paid medical insurance for you and your family. Plus, we offer additional coverage options, including dental, life, and short- and long-term disability insurance.

401(k) Plan

• Secure your future with our 401(k) plan, which includes 100% employer matching on contributions up to 6%.

Paid Training

• Weekly customer service and technical training, additional offsite specialty training offered.

Transportation

• Company supplied vehicle with option to take truck home at night.

The Best Tools

• New Technology, including iPad and access to integrated Software.

Our Core Values at Pipe Wrench Plumbing, Heating and Cooling

• Teamwork, Integrity, Focus, Performance, Forward Thinking, Respect

Primary focus:
Electrical Service with the ability to cross-train in HVAC

• As an Electrical/HVAC service technician, you will need to diagnose and repair electrical, heating, cooling, and ventilation systems while leading customers to informed and confident buying decisions for new and current Electrical and HVAC systems. This role also requires preventative maintenance to address any issues before they result in additional repairs or replacements.

• Maintain and repair electrical, heating, ventilation, and air conditioning (HVAC) systems, and equipment.
• Inspect the effectiveness and safety of the current customer’s Electrical and HVAC system.
• Ask proper lifestyle questions to troubleshoot electrical, heating, and cooling system malfunctions.
• Perform routine maintenance on Electrical and HVAC systems to ensure optimal performance including general HVAC in-home service calls.
• Diagnose HVAC systems for electrical and mechanical defects.
• Clean, adjust, and repair systems, and perform warranty services.
• Explain replacement opportunities for aging, inefficient, or underperforming Electrical and HVAC systems.
• There may be some opportunity or overlap for installation of Electrical and HVAC systems, but the primary function of this role is service focused.
• Ensure jobs are properly staged; sign off on job quality checklist.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Develop a proven track record in electrical, heating, and cooling systems including the ability to draw simple diagrams and read blueprints and other diagrams.
• Establish customer rapport to…