IT Technician: Office of Innovative Technologies - UTK

Overview

The IT Technician with the Office of Innovative Technologies (OIT) installs, tests and troubleshoots data and telephone circuits, including category cabling (Cat 5 and Cat
6), fiber optic cabling and outside plant cabling for wireless access points, cameras, end user equipment, servers, and other network related equipment.

• Completion of work orders for moves, adds and changes of structured cabling, VOIP, cameras and wireless access points.
• IT technical support for athletic events.
• 24/7 on‑call in a staff rotation.
• Prepare documentation in electronic and written formats (e.g., daily paperwork log, time and material sheets, circuit activation sheets).
• Evaluate, diagnose, troubleshoot and repair wireless access points, cameras and other network related equipment.

Required Qualifications

Education: High school diploma or GED

Experience: 2 years of structured cabling experience.

Knowledge, Skills, Abilities:

• Ability to climb ladders and work at heights up to 50 feet
• Ability to lift up to 50 lbs
• Ability to stand, kneel, crawl, and walk for extended periods
• Ability to work in all weather conditions
• Ability to use hand tools including power tools and specialty tools
• Ability to differentiate between colors
• Ability to organize and fill out documentation daily
• Ability to work overtime as needed, including nights, holidays and weekends
• Ability to work a rotating 24/7 on‑call schedule
• Excellent customer service skills
• Ability to follow written and oral instructions, policies and procedures
• Ability to read blueprints and shop drawings
• Ability to work independently and with a team
• Ability to stay on task with little to no supervision
• Knowledge of BICSI, NEC, TIA/ANSI and IEEE standards and codes

• Location:
  
  Knoxville, TN
• Onsite

• UT market range: MR07
• Anticipated hiring range: $37,147.80 - $50,000
• Find more information on the UT Market Range structure (UT)

To express interest, please submit an application with the noted attachments.

• Resume
• Cover Letter
• List of 3 Professional References

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. UT Knoxville offers over 900 programs of study across 14 colleges and schools and is dedicated to leadership, service and community engagement.