Enterprise Account Manager

The Account Manager serves as the central point of contact for customers and carrier partners, driving seamless communication, operational efficiency, and strategic account growth in a fast-paced logistics environment. This role combines customer relationship management, carrier coordination, freight matching, and technology utilization to deliver exceptional service while maintaining profitability. The Account Manager is responsible for onboarding new customers and carriers, negotiating competitive rates, ensuring timely freight movement, and leveraging Transportation Management Systems (TMS) and Customer Relationship Management (CRM) tools to optimize processes and exceed expectations.

The role demands a customer-centric mindset, strong organizational skills, and the ability to thrive under pressure while meeting ambitious performance goals.