Inside Sales Representative

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Company Description

Blue Diamond® Attachments, established in 1995, is a leading global name in the attachment industry. Known for exceptional customer service, we prioritize fast delivery with thousands of finished products in stock and ready to ship, often within 2-3 days. Our state-of-the-art facilities in Knoxville, Tennessee, span over 250,000 square feet, enabling streamlined operations and quick order processing. We ensure efficient service with same-day shipping for parts ordered before noon EST.

At Blue Diamond® Attachments, our core values are Quality, Integrity, and Dependability.

Role Description

This is a full-time, on-site role for an Inside Sales Representative located in Knoxville, TN. The Inside Sales Representative will handle inbound and outbound sales calls, generate leads, manage customer accounts, and provide support to ensure customer satisfaction. Responsibilities include managing sales inquiries, identifying opportunities, maintaining effective communication with clients, and collaborating with internal teams to meet customer needs.

Qualifications

• Experience in Inside Sales and effective lead generation
• Proven ability in Customer Service and ensuring Customer Satisfaction
• Skills in Account Management and relationship building
• Excellent written and verbal communication skills
• Ability to work independently and in team environments
• Proficiency with CRM tools and familiarity with sales processes