Inside Sales Representative

Inside Sales Representative Job Description

The Inside Sales Representative is responsible for ensuring a positive and collaborative sales and store environment, providing excellent customer service, and supporting the operations team to streamline the order fulfillment process.

• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answer customer inquiries, and process invoices
• Prepare estimates for building material products, including special orders
• Provide exceptional customer service by developing a thorough knowledge of products
• Use point of sale software program to fill customer orders, create purchase orders, and maintain inventory control
• Work closely with vendors to procure products
• Assist as needed to load and unload materials, stock showroom, and organize store displays and product literature
• Maintain a clean, professional work environment
• Follow up with inactive customers for business development

• Prior sales experience preferred or background in residential construction
• Strong interest in sales and/or retail as evidenced by previous job experience or education
• Knowledge of building materials a plus
• Ability to work independently with customers and as a teammate with co-workers
• Strong communication and interpersonal skills
• Basic computer skills
• Commitment to customer service
• Ability to lift and carry up to 80 pounds individually
• Additional store responsibilities as required

• Medical
• Dental
• Vision
• Company Paid Life Insurance
• Supplemental Life Insurance
• Disability
• Identity Theft
• Pet Insurance
• 401(k) with company match

Please note that this position will need a background check and drug screen completed before employment may begin.

If you are a proactive and reliable individual looking to take on a challenging and rewarding role as an Inside Sales Representative, we encourage you to apply.