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Representative PSS Product Representative

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Pilot Company (SSC)
Full Time position
Listed on 2026-02-03
Job specializations:
  • Sales
    Business Development, Sales Representative, Sales Development Rep/SDR
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

The purpose of this job is to maintain and grow relationships with Parts and Service Solutions (PSS) customers and service an account portfolio.

Responsibilities
  • Work with supplier partners to maintain adequate inventory in the warehouse to support key customers.
  • Coordinate drop shipments from supplier partners to meet customer needs.
  • Respond to customer inquiries from Pilot internal customers including pricing of products and services, delivery requests, order management, and urgent needs for products.
  • Work closely with the PSS warehouse team to prioritize urgent needs for customers and ensure timeliness of critical shipments.
  • Provide ideas to the PSS Product Manager in order to promote new products and services.
  • Build relationships with internal customers and promote PSS products and services to help grow the business.
  • Communicate with the PSS sales and management teams to make leadership aware of internal customer concerns and issues.
  • Complete PSS warehouse activities (e.g., package and ship orders, receive and inspect inventory, products) as necessary to support timely delivery of goods.
  • Qualifications
    • High school diploma or equivalent certificate required.
    • Bachelor’s degree in business or related field preferred.
    • Minimum one year’s related work experience required; two years’ work experience preferred.
    • Intermediate Microsoft Office skills
    • Basic CRM skills
    • Strong written and verbal communication skills
    • Excellent customer service skills and ability to handle difficult issues.
    • Strong organizational skills and attention to detail
    • Ability to work as part of a team and problem-solve.
    • Ability to adapt to change including a willingness to take on new tasks and technology.
    • Willingness to learn new tasks and flexibility to support other areas of the business as needed
    Additional Information
    • Nation-wide Medical Plan/Dental/Vision
    • 401(k) Flexible Spending Accounts
    • Adoption Assistance
    • Tuition Reimbursement
    • Weekly Pay
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