Veterinary Receptionist

Hardin Valley Animal Hospital has provided comprehensive care to the Knoxville community since 2005, built on a core mission of customized, compassionate medicine. We are proud to be a Fear Free Certified® Practice, prioritizing the emotional and physical well‑being of every patient.

Our commitment to excellence is further evidenced by our Cat Friendly Certified® designation and the 4.8‑star Google rating we hold in the community. If you are looking for a place where you can fully immerse yourself in high‑quality veterinary medicine and truly do your best work, this opportunity in Knoxville, TN, is designed for you.

Joining our hospital means becoming part of a cohesive team that values building lasting relationships with clients and patients. Our mission emphasizes tailoring innovative medicine to meet individual needs, fostering a collaborative environment where all teammates work together to alleviate fear, anxiety, and stress in pets. This focused approach to emotional well‑being means you receive strong workflow support, allowing you to focus on delivering high‑level surgical, dental, and advanced medical care alongside our dedicated DVMs.

We provide the setting where you can grow your clinical expertise and succeed professionally.

Hardin Valley Animal Hospital offers a comprehensive suite of medical services crucial for career development. You will be utilizing up‑to‑date, innovative medicine across all practice areas, including extensive Wellness & Prevention, Testing & Diagnostics, and critical Advanced Care. We routinely perform complex Surgical Procedures, manage Dentistry cases, and provide crucial Emergency support, ensuring you are constantly exposed to diverse, high‑caliber small animal caseloads that will continuously push your clinical skills forward.

Hardin Valley Animal Hospital is perfectly situated in Knoxville, Tennessee. This location offers a strong community deeply invested in the health of their companions, proven by the overwhelming client satisfaction and our robust 4.8‑star Google rating. Working in Knoxville provides access to a growing, supportive population, making it an ideal environment to establish a long and rewarding veterinary career.

Job Description

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along…