Pet Trainer

Pet Trainer page is loaded## Pet Trainer time type:
Full time posted on:
Posted 30+ Days Agojob requisition :
JR100565
** Job Type
** Full time
* Pet Safe Brands, formerly known as Radio Systems Corporation, is headquartered in Knoxville, TN. It has been named “The Marble City” and "Scruffy City", names we have embraced for our unique charm. We are the home of 1982 World’s Fair and we boast of 21 craft breweries around the city ( for the**). If you like to hike or camp, visit the Great Smokey Mountain National Park.

Take your pick of outdoor activities from walking, tubing, running, or biking in our**. Knox County has an amazing public-school system, no state income tax, low property taxes and cost of living. We host Music and Shakespeare on the Square as well as Family Movie Nights on the Square during the summer months in downtown Knoxville.
* *** Our Company:
** Pet Safe Brands is the world leader in pet products through our family of brands:

Pet Safe Brand, Sport DOG Brand, Invisible Fence Brand, Kurgo and Premier Pet. Pet Safe Brand makes every product from leashes and harnesses to water fountains and and litter boxes. We have an ambitious goal of touching over 21 million pets, people, and communities around the world each year. We serve a broad range of pet owners from providing the hunter the best gear for a successful hunt to accommodating the “Not-So-Crazy Cat Lady” with all the entertaining toys and effective solutions she could ever imagine.

We do this by creating a culture of enthusiasm, resilience, adaptability, and teamwork every day in the office. We work hard to be our community’s employer of choice as we all live our purpose:
We exist to unleash freedom for pet parents by keeping their pets happy, healthy and safe.
*** Summary of Position:
** Trains pets on the various Invisible Fence Brand pet solutions according to the preferred training method and to instruct customers on how to follow-up the training with reinforcement of procedures and practices associated with the training protocol.
** Responsibilities:
*** Provide training for pets with training method recommended by Invisible Fence Brand.
* Provide support and training for customers to follow-up the certified training provided by the instructor.
* Effectively communicate with the customer the goals of each training session as well as the equipment used.
* Display a full understanding of the products and how they are used within the training sessions.
* Set-up transmitter and receiver by programming the equipment for the training session and adjust as needed.
* Correctly display and explain the importance and maintenance involved in providing a correct fit with the receiver.
* Utilize the Dealer Tool to correctly set and adjust system settings and to track usage by the pet for more efficient training sessions.
* Maintain and clean all company vehicles and equipment assigned to Certified Pet Trainer
* Provide superior customer service:  + Arrive promptly at scheduled time for training sessions.  + Greet customers and pets in a friendly manner and address customer concerns in timely manner.  + Provide a full report of recommendations and observations.  + Recommend products and services that may be beneficial to their pets based upon their observations.  + Return calls to all customers immediately.  

+ Solicit and collect customer referrals and endorsement letters.  + Provide a clean and neat training session for customer home, cleaning up any messes during the training  + Consistently deliver friendly, positive and professional service at all times, including travel times to jobs and professional driving habits.  + Maintain Ambassador status for Invisible Fence Brand, actively seeking referrals, leads and appointments with every customer contact.
* Collect all necessary paperwork and payments for all additional contracted services and submit to GM in a timely manner.
* Maintain proper inventory and stocking of training materials necessary.
* Assess customer’s pets to determine suitability for Invisible Fence Brand solutions reporting to customer and GM any potential issues.
* Build relationships with customers, to include creation of…