Director, Patient Accounting

Director, Patient Accounting –
Knoxville, TN

Job Summary Homeland has partnered with a leading, mission‑driven regional health system known for its strong community presence, high‑quality care, and supportive leadership culture to hire a Director, Patient Accounting
. As the Director, Patient Accounting
, you will lead the team and oversee all aspects of patient accounting, including billing, collections, cashiering, and customer service. You’ll guide the strategy, performance, and daily operations that directly impact the financial health of a large, respected healthcare network. This Director, Patient Accounting role is ideal for a seasoned healthcare finance leader who thrives in both strategic and hands‑on work.

If you have deep experience in revenue cycle management, payer relations, and developing high‑performing teams — and you’re looking to make a meaningful impact in a growing, people‑focused organization — this role offers the chance to lead with purpose and drive real results.

Responsibilities

• Provide leadership and direction for all patient accounting functions, ensuring accuracy, compliance, and timely reimbursement.
• Oversee billing, credit, collections, and customer service operations to support organizational financial goals.
• Develop and implement strategies to optimize accounts receivable performance and streamline processes.
• Monitor payer trends and regulatory updates, including Medicare, Medicaid, Tenn Care, and managed care changes.
• Lead, mentor, and develop managers and staff to foster a culture of excellence, accountability, and service.
• Collaborate with hospital departments, medical staff, and senior leadership to resolve complex issues and enhance the patient financial experience.
• Manage departmental budgets and ensure responsible resource utilization aligned with system‑wide goals.

Requirements

• Bachelor’s degree required (or an equivalent combination of education and experience).
• At least five (5) years of progressive leadership experience in a hospital business office or healthcare revenue cycle setting.
• Strong understanding of payer regulations, billing and collections processes, and patient financial services.
• Demonstrated success in leading teams, enhancing workflows, and delivering measurable performance results.

Benefits This position offers a competitive salary of $130,000/year, with relocation assistance available when applicable. Employees also enjoy a comprehensive benefits package that includes paid time off, robust medical, dental, and vision coverage, short‑ and long‑term disability, life insurance, a 401(k) with company match, tuition reimbursement, student loan assistance, flexible spending accounts, and an Employee Assistance Program to support overall well‑being.

Summary This respected regional health system is known for outstanding patient care, financial stability, and a strong commitment to its employees. In this leadership role, you’ll have the opportunity to make a meaningful impact — shaping healthcare delivery, enhancing operations, and supporting communities across East Tennessee.

EEO Notice Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.