Senior Maintenance Specialist

Senior Maintenance Specialist

The Senior Maintenance Specialist is responsible for ensuring the smooth operation, safety, and appearance of a large commercial campus in Knoxville, TN. This role combines technical maintenance expertise with a strong commitment to customer service, supporting tenants and staff by delivering timely, high-quality maintenance solutions in a professional and courteous manner. The position also requires safe driving skills, as the specialist will occasionally interact with and transport company executives.

• Perform minor and advanced maintenance repairs on HVAC, electrical, plumbing, lighting, and general building systems.
• Coordinate with external vendors and contractors to ensure quality work and adherence to safety standards when needs arise involving advanced trades repairs.
• Serve as a key point of contact for tenant service requests, ensuring prompt and professional resolution.
• Maintain accurate records of maintenance activities using Fiix a CMMS (Computerized Maintenance Management System).
• Must work independently and manage multiple priorities in a fast-paced campus environment.
• Conduct routine inspections of campus facilities to identify and address maintenance needs proactively.
• Lead or assist in special projects such as office reconfigurations, seasonal maintenance, and system upgrades.
• Ensure compliance with OSHA, local building codes, and company policies.
• Safely operate company vehicles and occasionally transport executives or guests to and from meetings, events, or other locations as required.
• Respond to after-hours emergencies as needed and occasionally communicate with after-hours security guard with maintenance activities.

• Strong knowledge of building systems and maintenance procedures.
• Excellent communication and customer service skills.
• Proficiency with CMMS and basic computer applications.
• Valid drivers license with a clean driving record; must be a safe and responsible driver.

• Degrees - High School Diploma or GED required. Technical certification or associate degree preferred.
• Years of Experience - Minimum 5 years of experience in commercial facilities maintenance.
• Certifications/Licenses - Certifications in HVAC, electrical, or building maintenance (e.g., EPA 608, Journeyman License) desirable.
• Specialized Skills - Experience in Class A commercial properties or multi-building campuses desirable.
• Familiarity working with chillers, air handlers and cooling for network centers.
• Familiarity working with life safety equipment and vendors that provide inspections.
• Familiarity with energy-efficient building operations and sustainability practices.

Ability to work 40 hours per week and as needed.

The workspace resides in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk or hear, stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.