Casualty Claims Specialist​/Sr. Claims Specialist-Specialty Human Services Division

Overview

Casualty Claims Specialist / Sr. Claims Specialist - Specialty Human Services Division. The job is located in downtown Cincinnati with a hybrid arrangement (3 days in-office, 2 days remote) and open to remote candidates. The role is within Great American Insurance Group / Specialty Human Services Division, focusing on niche coverage solutions for nonprofit and service organizations.

• Manages a large inventory of claims to evaluate compensability/liability.
• Plans and conducts claim investigations to confirm coverage and determine liability, compensability, and damages.
• Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
• Authorizes payments in accordance with assigned authority limits and ensures payments are made in a timely manner.
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• Performs other duties as assigned.

• Education:
  
  Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Experience:
  
  Generally, a minimum of 5-7 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred (e.g., Associate in Claims - AIC).
• Scope of Job/
  
  Qualifications:
  
  Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Ability to organize and prioritize caseloads to ensure timely resolution. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
  
  Proven ability to handle confidential information with discretion.

Specialty Human Services

$80,000.00 - $

We offer competitive benefits packages for full-time and part-time employees. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.

Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at

• Excludes seasonal employees and interns.

Downtown Cincinnati; hybrid work model (3 days in-office, 2 days remote) with openness to remote candidates.

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