Business Analyst

Position Description

At CGI, we are redefining the future of payments by delivering innovative solutions that enable banks and financial institutions worldwide to operate with speed, accuracy, and resilience. As a Business Analyst in Payments & Financial Services, you'll play a pivotal role in shaping how our flagship product, CGI All Payments, evolves to meet the needs of a global client base. You will collaborate closely with clients and project teams to transform business challenges into practical solutions that deliver measurable impact.

In joining our community of experts, you'll have the opportunity to influence the future of cross‑border payments while contributing to transformative projects that drive financial industry change.

This is a hybrid position requiring work in our U.S. offices two to three days a week and travel to client sites as needed for implementations. Additional travel within the U.S. may also be required.

In this role, you will be at the forefront of payments transformation projects, working with global banks and financial institutions to design and implement our CGI All Payments solution. You will analyze customer requirements, translate them into clear business and functional specifications, and ensure successful delivery through collaboration with design, development, and testing teams.

You will contribute directly to the success of international programs by engaging with clients, leading workshops, and influencing the evolution of payments technology. Your input will shape core product development and help clients meet complex regulatory, operational, and strategic goals. Supported by a collaborative team, you'll have the space to innovate, grow your expertise, and see your ideas come to life in high‑impact solutions.

• Analyze customer requirements and translate them into clear functional documentation
• Develop and deliver business requirements, use cases, and user stories
• Lead workshops and client meetings to capture needs and define solutions
• Collaborate with product developers, testers, and subject‑matter experts to ensure successful delivery
• Contribute to the design of payment processing strategies and flows
• Support multiple projects simultaneously in an international context
• Continuously develop knowledge of payment standards, schemes, and industry regulations

To succeed in this role, you should bring proven business analysis experience in financial services or payments, along with excellent communication, documentation, and stakeholder engagement skills. A strong understanding of payment processing flows, standards, and the software development lifecycle will be key to your success.

• Experience working as a Business or Functional Analyst
• Strong track record in writing Business Requirements Documents (BRDs), use cases, and user stories
• Proven ability to translate complex client requirements into actionable specifications
• Knowledge of payment schemes and messaging formats such as ISO 20022 and U.S. domestic payments including Fedwire, Fed Now, Chips, and TCH RTP
• Strong interpersonal and communication skills with the ability to work across diverse teams
• Experience in Agile project environments
• Solid understanding of the software development lifecycle

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors such as skill set, level, experience, relevant training, and certifications. To support the ability to reward merit‑based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $70,500.00 – $.

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase…