Data Center Operations Professional

Pioneer the Future:
Cloud Support Engineer (SaaS Transformation)

Ready to be at the forefront of a major industry shift? As a Cloud Support Engineer at Trimble, you will be directly responsible for migrating customers from legacy on‑premise solutions to the cloud, tackling complex technical challenges in a global, fast‑paced environment. If you are a proactive problem‑solver driven to integrate cutting‑edge technology and automate the future of digital construction, this is your platform for massive impact.

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.

The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.

In this role, you will be the primary catalyst in our customers' digital evolution, owning the end‑to‑end migration journey and directly influencing the stability and scalability of our rapidly growing SaaS infrastructure. You won't just support systems; you will explore novel technologies and treat automation as a superpower to reshape how our global AECO partners operate.

• Lead the Migration Journey: Solely drive or partner with senior engineers to transition on‑premise customers into high‑performance cloud environments.
• Architect Custom Integrations: Collaborate with customers to seamlessly integrate third‑party applications within our cutting‑edge cloud software deployments.
• Champion Automation: Identify opportunities to replace manual tasks with intelligent automation, improving installation and deployment scripts for global efficiency.
• Optimize Platform Performance: Coordinate with cloud engineers to debug, troubleshoot, and prevent system bottlenecks within a 24x7 production ecosystem.
• Innovate and Explore: Research new technologies and concepts to create novel solutions for complex cloud infrastructure challenges.

• Cloud Infrastructure Expertise: Proven experience with Cloud Administration using AWS or Azure.
• Windows Systems Specialist: Deep knowledge of Windows Server administration (AD, DNS, IIS) and supporting 24x7 production environments.
• Scripting Pro: Solid proficiency in Windows Power Shell for task automation and system management.
• Reporting Guru: Demonstrated expertise with SSRS and Crystal Reports.
• Agile Problem Solver: Ability to maintain high‑quality deliverables as project priorities shift in a team‑centric environment.

• Experience with system automation tools like Puppet or Chef.
• Advanced knowledge of metrics and alerts for uptime performance and usage.
• Familiarity with virtual deployment strategies in a SaaS environment.

• Location: Knoxville, TN (Hybrid/In‑Office)

At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive real‑world impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter: Our purpose‑driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data‑driven insights that reduce waste.

Collaborate with like‑minded people: Our strong internal culture is a "hidden gem". You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.

Be…