Account Setup Coordinator

Kforce has a client in Knoxville, TN that is seeking an Account Setup Coordinator that plays a critical role in ensuring customer accounts meet all internal policy requirements to align with federal Anti-Money Laundering expectations. This position involves partnering with relationship managers and customers to remediate accounts, deliver excellent customer service, and ensure compliance within strict deadlines. This role begins with in‑office training and transitions to a remote location upon completion.

• Review and remediate customer accounts to ensure compliance
• Collaborate with internal and external relationship managers and customers to resolve
• Resolve account issues
• Maintain high standards of customer service while managing remediation efforts
• Ensure accounts are policy‑compliant within designated time frames
• Meet daily production and quality benchmarks
• Document and track account activities accurately
• Proficiency in Microsoft Office Suite (Outlook, Excel, SharePoint, Word, Teams, etc.)
• Advanced organizational and critical thinking skills
• Exceptional attention to detail and the ability to work efficiently under pressure
• Demonstrated adaptability to changing requirements
• Commitment to maintaining confidentiality throughout all account review processes
• Strong computer and data entry skills
• Excellent verbal and written communication

• Knowledge of Anti‑Money Laundering (AML) regulations
• Experience in banking or financial services
• Familiarity with Salesforce and KYC processes

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.