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ServiceNow ITSM Manager - ITIL Solutions Leader

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Crowe
Full Time position
Listed on 2025-12-17
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 102400 - 204100 USD Yearly USD 102400.00 204100.00 YEAR
Job Description & How to Apply Below
A leading consulting and technology firm in Knoxville, TN is looking for an experienced Service Now ITSM Manager to enhance ITIL-aligned digital workflows on the Service Now platform. Responsibilities include configuring ITSM applications, automating processes, and leading workshops with clients. Candidates should have over 5 years of experience, including 2 years with Service Now, and be proficient in JavaScript. Travel up to 30% is required, and a Service Now CSA certification is essential.

The salary range is $102,400 - $204,100 per year.
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