Employee Relations Partner

Our Mission is to help Members grow financially.

Our Vision is to be Members' First Choice for all Financial Services.

We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.

Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.

Submit your application to us today and let us be the First Choice for your new career journey!

About Us:

Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 300,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.

• Employer-paid health and dental insurance monthly premiums
• Accrual of PTO Leave
• Employer-matched 401k, 50% match up to 6% of employee contributions
• Employer-paid Group Life Insurance and Long-Term Disability benefits
• Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
• Paid Holidays and Paid Training
• Potential pay increases through additional training opportunities
• Opportunity to earn incentive pay
• The ability to help serve your local community through our mindset of People Helping People!

JOB SUMMARY:

Serve as a trusted advisor and resource to managers and employees on a wide range of employee relations issues. This role assists in administration of performance management and promotes a positive work environment by ensuring fair and consistent application of policies, resolving workplace concerns, supporting performance management, and mitigating risk.

PRIMARY RESPONSIBILITIES:

Assist in administering annual performance reviews and disciplinary actions. Ensure performance reviews are distributed as scheduled, necessary approvals are attained, and reviews are completed in a timely manner.

Provide guidance and feedback to managers on performance reviews to ensure evaluations are constructive, aligned with performance standards and effectively support employee development.

Serve as a back-up for leave of absence administration, ensuring compliance with FMLA, ADA and applicable leave policies.

Assist in developing and maintaining job descriptions to ensure they accurately reflect roles, responsibilities and qualifications. Regularly review and update job descriptions to ensure compliance with applicable laws and alignment with business goals.

Communicate various Human Resources policies, procedures, laws, standards and government regulations to employees and managers. Advise managers and employees on performance management, workplace conflict, conduct issues and policy interpretation.

Maintain the Monitored Drivers List and update information, as needed.

Assist in the administration of the company’s drug and alcohol testing program including pre-employment, post-accident, reasonable suspicion and random testing.

Ensure compliance in displaying required workplace posters at locations.

Submit workers compensation claims to insurance carrier, as needed.

Provide data on workplace injuries to Safety Committee, as requested.

Assist management with employee relations issues, including conducting thorough, timely and impartial investigations into employee complaints.

Maintain accurate records of investigations, decisions and actions taken to employee relations issues.

Assist in forecasting staffing needs based on business growth, operational goals and market trends. Assist in maintaining the…