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Program Manager II

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: RHA Health Services, LLC
Full Time position
Listed on 2026-02-08
Job specializations:
  • Healthcare
    Healthcare Nursing, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

We are hiring for: Program Manager II

Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Supervises and coordinates activities of Direct Support employees and manages operations of 1-3 facility/facilities providing Non-ICF services. Leads and directs the work of Direct Support Associates and is responsible for the operations of the locations assigned to.

REPORTS TO: IDD Residential Team Leader or above.

SUPERVISORY RESPONSIBILITIES: Supervises and coordinates activities of Direct Support employees

Duties and Responsibilities
  • Working closely with clinical and professional healthcare staff to maintain communication and provide feedback, standardizing procedures, and expediting the implementation of person-centered plans
  • Spending adequate amounts of time in the residential facility monitoring and providing feedback to staff on all three shifts in interactions and relationships with people supported, maintaining harmony between employees and clients while serving as a positive role model
  • Provides audits for medication administration.
  • Resolving employee issues and conducting performance reviews
  • Ensuring that employees meet training requirements and attend required events
  • Monitoring select budget items and staying within guidelines
  • Monitoring and providing feedback to employees during all three shifts in interactions and relationships with the people supported
  • Providing after-hours and on-call coverage as part of the direct care rotation
Minimum Qualifications
  • A high school diploma or equivalent
  • One year of experience working with people with developmental disabilities
  • Flexible schedule and availability to provide on-call coverage as needed
  • Ability to lift between 20 and 50 lbs. and provide CPR after certification
  • CPR, first aid, NCI and/or Med Tech certification, a plus
  • Must be at least 18 years of age
Physical Demands and Work Environment
  • Regularly required to lift 30 lbs.
  • Must be able to lift a minimum of 70 lbs.
  • Must be able to pull a minimum of 50 lbs.
  • Must be able to squat, kneel, crawl, crouch, climb, and stoop.
  • Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
  • Required to regularly stand and walk.
  • Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting.
  • Vision requirements include close vision, distance vision, and peripheral vision.
  • Must be able to talk and hear.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment

screening
  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving:
    Proof of driver’s license, driver’s insurance, and vehicle, IF required for providing transportation for individuals.
Benefits
  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs:
    Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training:
    Free CPR, first aid, and job-specific training opportunities
  • Contract/contingent workers…
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