Charge Entry Specialist

Overview

We can’t do it without YOU! Do you want to apply your experience, skills and education in a way that makes a meaningful and lasting difference in the lives of our patients and their families? At Tennessee Cancer Specialists, it is the privilege of our employees to walk with our patients and their families as they move along the journey of fighting cancer.

Whether you are working directly with patients in one of our clinics or in a support role, you are an important part of our mission to deliver the highest quality, compassionate care. Our 200+ employees make up the teams at our 15 different East Tennessee locations and have helped us achieve the Top Workplaces award two years running for the greater Knoxville area!

Overview

As a member of the Charge Entry team, you will assist the central billing office with entering office and hospital charges as part of the revenue cycle process for Tennessee Cancer Specialists.

• Your attention to detail allows you to effectively review and identify charge form errors making necessary system corrections as needed through obtaining complete information from appropriate team members.
• In conversations with patients, coworkers, and other professionals, you provide exceptional customer service through communicating respectfully, thoroughly listening to all shared details and asking any appropriate questions.
• Your in-depth knowledge of coding guidelines allows you to identify inconsistencies during daily review of charges and audit of encounters against scheduled patients. You also understand the importance of communicating any inconsistencies upline.
• Meeting deadlines is a priority for you. You are able to accurately post charges within 24 hours of charted encounter.
• Your go-getter work ethic will have you ready to jump in and help out with any additional tasks.

• Safety considerations: The position will require sitting for long periods of time with occasional stooping, bending, and stretching for supplies. Any lifting should be limited to 30 pounds or less. You will need sufficient manual dexterity for operating office equipment (keyboard, telephone, copier, etc.), and vision and hearing must be adequate for viewing computer screens for prolonged periods of time and hearing customers during in-person and telephone conversations.
• Basic requirements: A high school diploma or equivalent is required, but an associate’s degree in a business-related field would be even better.
• You must hold a current Certified Professional Coder (CPC) certification from AAPC or AHIMA. If not currently certified, you will successfully complete the certification within one year of starting this position.
• Your proficiency with computer systems and Microsoft Office (Outlook, Word, Excel, etc.) is a must.
• You are located in the Knoxville area or within a commutable distance. This position is fully in-person.
• At least one year of prior experience in a similar position is preferred; prior experience with specialty billing is strongly preferred.

• High school diploma or equivalent. Position is entry level and requires 0-3 years data entry experience. Medical business office experience preferred.

Physical Demands
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds.

Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.