Patient Service Rep Boys & Girls Pediatrics

Patient Service Rep I Boys & Girls Pediatrics Full Time Days page is loaded## Patient Service Rep I Boys & Girls Pediatrics Full Time Days locations:
Knoxville, TNtime type:
Full time posted on:
Posted Todayjob requisition :
JR102699#
** BASIC PURPOSE OF THE JOB
** To greet patients and ensure all information is gathered for efficient encounters and billing outcomes.#
** REPORTS TO
*** Practice Manager or Administrative Lead#
*** JOB REQUIREMENTS
****
* Supervisory Responsibilities:

** NO
*
* Minimum Education:

** High School Diploma/GED preferred  
** License/Certification

Required:

** None
* * Minimum

Work Experience:

** 1-2 years in Medical Office setting preferred  #
** REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
*** Ability to multi-task while presenting a positive and comforting presence with patients and families.
* Efficient typing, filing and troubleshooting skills.#
** DUTIES AND RESPONSIBILITIES
*** Answers incoming telephone calls in a courteous and helpful manner.
* Opens and routes incoming mail in a timely manner.
* Retrieves patient charts prior to visit and provides schedule to providers and staff.
* Registers new patients and updates patient information in scheduling system.
* Verifies and creates subscriber information in computer system.
* Copies, files and retrieves medical records as requested.
* Places calls to remind parents of appointment date and time.
* Schedules follow-up appointments and provides any necessary forms for parents.
* Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
* Maintains confidentiality of all hospital and patient information at all times as observed by management and peers.
* Patient/Family Complaints are handled in a confidential, timely and professional manner.
* Fosters mature professional relationships with fellow employees in a courteous, friendly, manner as measured by management observation and peer input.
* Completes all ETCH and practice required training and CBL requirements.
* Willingly accepts any other assignment that may be requested.
* Utilizes hospital resources and time respectfully and accountably. Works as efficiently as possible to ensure best use of time.#
** PHYSICAL REQUIREMENTS
**
* Note:

Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
* Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required.
* Come work where you can make a difference everyday.
* #J-18808-Ljbffr