Patient Service Rep -UT Neuro-Ophthalmology

Overview

University Physicians' Association is seeking qualified applicants for Patient Service Representative for a busy office located inside the University of Tennessee Medical Center in Knoxville, TN. The position is full-time
, Monday – Friday and offers a competitive benefit package including Paid Time Off and Sick Time.

• Coordination and processing of patient referrals for specialty services, diagnostic testing, and other outpatient services and maintain ongoing tracking of referrals.

• Maintaining patient confidentiality and respect for all individuals in the practice and conducts work in a team-oriented fashion
• Document scanning, faxing, and filling
• Answering incoming calls and taking message/transferring to appropriate department
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Scheduling patients for appropriate appointments
• Other duties as assigned

Prior referral and/or medical experience preferred. Strong communication skills, computer and typing skills, attention to detail, time management, and organization are critical to the overall success of the candidate.