Case Manager

Tennessee Community Resource Network Executive Director

Nonprofit is looking to hire an ambitious, team player to join our Case Management team. This position is a crucial piece of our program and requires great organization and communication skills. Recent college grads encouraged to apply.

• Assisting patients in the navigation of the healthcare system while enrolled in KAPA
• Coordinating all medical referrals for patients
• Working with provider offices in coordination of referrals
• Making patient reminder and follow up calls for appointments
• Providing education and tools for patients to be better healthcare citizens, including:
  • Proper Emergency Department usage
  • Facilitating information from providers regarding patients’ medical questions
• Coordination of any non‑medical patient needs including transportation assistance, food assistance, reduced cost prescriptions, etc.
• Thoroughly documenting all patient information and interactions into KAPA’s patient computer program
• Participation in specialty projects as necessary
• Assistance in annual fundraiser with event attendance
• All other duties assigned by Director of Patient Services

• Passion for helping others
• Bachelor’s degree or equivalent
• Proficient computer skills including knowledge of Microsoft Suite
• Excellent time management and organizational skills
• Prior healthcare or insurance knowledge a plus
• Bilingual in Spanish a plus

Salary range is $40,. This position is full-time (days, M-F) with great benefits including medical, dental, vision, 401k, PTO, and room for advancement.