Unit Clerk

Overview

Join a dedicated healthcare organization committed to delivering compassionate, high-quality care to patients and residents across diverse settings. With a rich history of service and a focus on teamwork, we strive to improve lives every day through excellence and innovation.

• Greet patients and visitors with professionalism and courtesy at the front desk, providing excellent patient service.
• Answer multi-line phone systems promptly, directing calls to appropriate staff members while maintaining courteous phone etiquette.
• Manage medical records by filing, retrieving, and updating patient files in compliance with HIPAA regulations and health information management standards.
• Verify insurance information and assist with insurance verification processes using EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, or eClinical
  
  Works.
• Schedule patient appointments accurately using medical scheduling software; coordinate care plans and follow-up appointments efficiently.
• Review documentation for completeness and accuracy, ensuring proper coding with CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding standards.
• Support medical administrative functions including data entry, filing, and maintaining office supplies to ensure a well-organized clinic environment.
• Prior experience in a medical office or healthcare setting is highly preferred, especially clinic experience.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing procedures.
• Excellent customer service skills with the ability to handle patient inquiries professionally via phone or in person.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Demonstrated clerical experience including filing, data entry (10 key typing), and multi-line phone system operation.
• Ability to maintain confidentiality in accordance with HIPAA regulations; attention to detail in documentation review is crucial.
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.

• Experience in a medical office or healthcare setting; clinic experience strongly preferred.
• Proficiency in Microsoft Office Suite.
• Knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing procedures.
• Excellent customer service and communication skills; ability to handle inquiries professionally via phone or in person.
• Bilingual abilities are a plus.
• Demonstrated clerical experience including filing, data entry (10 key typing), and multi-line phone system operation.
• Ability to maintain confidentiality in accordance with HIPAA regulations; strong attention to detail.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.

EOE