House Manager; CLM

COMMUNITY LIVING MANAGER (CLM) / House Manager

Knoxville, TN — Full Time - Day Shift 8am to 8pm, includes alternating weekends.

Pay: $17.68 per hour.

We are seeking a highly organized and compassionate CLM/House Manager to oversee daily operations and provide support to residents in our well‑maintained residential homes. Responsible for the health and welfare of the Persons Supported providing a "family" type home atmosphere. Manages all activities of the home including but not limiting food, supplies budgeting and recreational. Acts as part of a team and fills in the gaps in emergency situations.

Oversees the work and notes of 2-5 Direct Support Professionals.

• Overtime pay
• $1,000 New Hire Bonus for full-time employees
• Referral bonuses
• Medical, dental, vision and life insurance for full-time employees after 60 days of employment
• 401(k) retirement with up to 5% company match for full-time employees after 1 year of employment
• Generous personal paid time off for employees working 30-40+ hours per week
• Advancement opportunities.
• All job‑training provided by Sertoma at no cost to the employee
• Company vehicles provided for the transportation needs of our persons supported.

• Ensure health & safety of Persons Supported by assuring adequate exercise, maintaining up‑to‑date posting of medical/emergency information, ensuring house is hazard‑free routinely, training in fire evacuation, maintaining clean/sanitary environment and reporting any maintenance needs promptly. Document fire drills.
• Ensure family atmosphere through interaction, counseling, outings, conversation, etc.
• Meet Persons Supported needs through training and supervising cleaning of location, meal preparation, all shopping and personal hygiene.
• Ensure that therapies training are implemented and managed at home.
• Meet monthly with RC (Residential Coordinator) and CM (Case Manager) to discuss both positives and negatives related to the home.
• Develop menus and shop for groceries with the Persons Supported according to special diets/proper nutrition and within food budget and food stamp allowances. Post all menus/special diets for easy access for the Persons Supported and other staff (DSPs & RCs) on the refrigerator.
• Plan and follow through with regularly scheduled recreational activities at the house and within the local community; document activities in Timas system.
• Prepare activity sheet weekly for each person supported in the home. Place copy of the sheet in the RA (Residential Admin.) mailbox the week after the activities are done.
• Take inventory monthly of first‑aid supplies and replenish as needed with items from the maintenance department, clinic or the store.
• Maintain house records in an orderly and up‑to‑date manner in their respective binders, (i.e., residential file‑green binder, personal binder any color, ISP red binder, etc.). Ensure binders are located for easy access for staff.
• Schedule all staffing needs monthly; responsible for replacement staff or working open shifts when there are call outs in assigned house.
• Train residents in use of public transportation or secure transportation as needed (KAT Bus, taxi and uber).
• Administer medications and other medical treatments. Maintain weekly count and re‑order as necessary according to agency policy and procedures; report medication errors, complete necessary paperwork required for med. variances (disciplinary and retraining).
• Responsible for monthly med audits during the QA‑ing of the meds.
• Responsible for the accuracy of the weekly allowance in Timas and in the money box. Ensure that receipts are documented immediately after each transaction. Help with checking change, cashing checks, & educating Persons Supported on financial/spending skills.
• Attend circles of support, and all other trainings deemed necessary for person supported.
• Responsible for providing monthly staff and person supported house meetings.
• Maintain the vehicle i.e., regular cleaning, monthly mileage form vehicle maintenance form with monthly reports. Report promptly any vehicle problems to the on‑call Maintenance supervisor.
• Familiarize self with licensure, fire marshal and quality assurance standards and…