Child welfare training officer

Base Pay Range

$20.00/yr - $22.00/yr

Department
: TN DCS (Medical/Admin)

Position
:
Training Officer 1

Location
: 2600 Western Ave. Knoxville, Tennessee 37921 (Hybrid) / 40 South Main Street, Suite 600, Memphis, Tennessee 38103 (Hybrid)

Duration
: 6+ Months

Job Description

The Tennessee Department of Children’s Services (DCS) is seeking qualified and passionate individuals for the role of Training Officer. This position is responsible for delivering comprehensive Pre-Service and Specialty training to newly hired DCS staff. The ideal candidate will have direct child welfare field experience and a strong background in training delivery, with a commitment to trauma-informed care and the DCS Practice Model.

• Deliver Pre-Service Training to new DCS employees, covering:
• Fundamentals of Child Welfare.
• Program-specific content based on assigned service areas (e.g., CPS, Foster Care, Juvenile Justice).
• Trauma-informed case management practices.
• The DCS Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting).
• Self-care strategies and Motivational Interviewing techniques.
• Facilitate Mentor Certification Programs.
• Proctor Pre-Service Assessments and support evaluation processes.
• Participate in Case Panel Presentations.
• Participate in Simulation Lab activities (depending on location).
• Provide web-based technical assistance and support for virtual training delivery.
• Utilize Microsoft Teams and other digital platforms to conduct and support training sessions.
• Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery.
• Travel – some travel will be required, under 75 miles each way. No overnight travel required.

• One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice).
• One (1) year of experience in training delivery, adult education, or staff development.
• Proficiency in Microsoft Teams and other virtual training tools.
• Strong communication, facilitation, and organizational skills.
• Ability to work independently and collaboratively in a fast-paced, evolving training environment.
• Bachelor’s Degree.

• Experience delivering training in a government or human services setting.
• Certification or coursework in trauma-informed care, motivational interviewing, or adult learning principles.

• Travel may be required for in-person training sessions within regional area.
• Hybrid work environment with both remote and on-site responsibilities.