Medical Scheduler - Edmunds Gastroenterology

Overview

Description

Edmunds Gastroenterology, a fast-paced gastroenterology office located in West Knoxville, is currently looking for a full-time Medical Scheduler
.

• Answer and direct inbound phone calls.
• Scheduling, rescheduling, and canceling patient appointments as required.
• Answering patients’ questions regarding basic medical tests and procedures.
• Providing instructions to patients to ensure that they are prepared for examinations and procedures.
• Confirming patient appointments.
• Input patient information into EMR.
• Courteously receiving incoming telephone calls and taking messages as needed.
• Scheduling referral appointments and follow-ups.
• Work through tasks and voicemails.
• Verifying patient health information and insurance details.

• High school diploma or GED.
• Post high school education is advantageous.
• Proven experience working in a medical office.
• Working knowledge of medical terminology and medical insurance plans.
• The ability to type and file accurately.
• Excellent communication and organizational skills.
• Good telephone etiquette.

• Mod Med/Gmed experience

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!

Hours:

Monday - Friday, 8am to 5pm