Development Technician

General Definition of Work

The Town of Farragut has a reputation for high standards, and this applies to our workforce as well as our vision for the community. We thrive on professionalism and integrity, and genuinely enjoy serving the community. The Town is seeking applicants for a full time Development Technician.

The starting rate of pay is $24.60 (min) to $30.75 (mid) per hour.

The Town offers a competitive benefit package that includes:

• 90% Town paid health coverage for employee and up to family plan, including a wellness program and multiple EAP plans.
• 100% Town paid Dental, Vision, Life Insurance and LTD.
• Optional STD, FSA, Additional Life for family, Hospital Insurance, Accident Insurance and Critical Illness Insurance.
• 401k Retirement plan that includes a 6% Town contribution (no match required) and a matching program upon hire.
• Paid Time Off (Paid Holidays, Annual Leave and Sick Leave).
• Park and Recreation Discounts.
• Student Loan Repayment Options.

Codes/Permits Emphasis:

• Processes building, plumbing, mechanical, and related permits in coordination with the Building Official and Codes staff.
• Supports contractor licensing, inspection scheduling, and inspection tracking activities.
• Serves as a primary point of contact for high-volume permit and inspection inquiries.
• Maintains permit, inspection, and code enforcement records in applicable software systems.
• Supports compliance with adopted building and construction codes through accurate permit processing and documentation.

Core Duties:

• Provides appropriate information regarding zoning, subdivision plans, building ordinances, procedures, and requirements to the public including homeowners, developers, contractors, engineers, and architects.
• Assists the public with the application process for building, land use, planning, and engineering permits and related development processes.
• Conducts data entry for permits, inspections, approvals, and related records.
• Reviews applications, plans, specifications, and supporting documents for completeness and compliance with established Town requirements.
• Verifies and calculates permit and plan review fees; prepares bills, collects fees, issues receipts, and maintains accurate financial records related to applications and permits.
• Responds to citizen requests and complaints related to Community Development services.
• Performs administrative duties directly related to permits, planning cases, inspections, and board processes, including correspondence, filing, document assembly, and records management.
• Acts as a back-up to other administrative support staff.

Departmental & Support Functions:

• Provides technical support for special events and special promotions programs.
• Assists with compiling, posting, and distributing agendas and meeting packets.
• Assists in preparing PowerPoint presentations and other visual materials for meetings and workshops.
• Provides cross-coverage for Planning and Codes functions to ensure continuity of service.

Ability to exercise independent judgment within established ordinances, policies, and procedures; manage competing priorities in a high-volume, public-facing environment. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Town staff. Thorough knowledge of standard office practices, procedures, equipment and office assistance techniques; thorough knowledge of business English, spelling and arithmetic; thorough knowledge of department programs and policies;

thorough knowledge of standard computer software and hardware; general skill working with a multi-line phone system; proficiency in Microsoft Office software; ability to follow oral and written instructions; ability to communicate effectively in oral form; ability to make arithmetic computations using whole numbers, fractions and decimals; ability to establish and maintain effective working relationships with citizens, town staff, elected officials, contractors, developers, architects, professional and other organizations, and the general public.

High school diploma or GED and three (3) to five (5) years experience working as an administrative assistant or permit technician in a municipal government, providing and assessing permit applications, or equivalent combination of education and experience. Bachelor degree or substantial experience as a development related technician in a municipal government is preferred. Experience in permit processing, planning, zoning, or code administration in a municipal government environment preferred.

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions, frequently requires sitting and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling and…