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Customer Service Representative

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Clayton Homes (New)
Full Time position
Listed on 2026-01-27
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Customer Service Representative page is loaded## Customer Service Representative locations:
Knoxville, TNtime type:
Full time posted on:
Posted 30+ Days Agojob requisition :
JR119355

Level 4

Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance claims, lien releases and more.

Must have demonstrated ability to communicate effectively both in oral and written communications especially over email, manage time effectively, work with a team, and follow up with customers to resolve issues. Candidates should have a positive attitude and willingness to provide great service to customers and fellow 21st Team Members.

Business Unit
-21st Mortgage locations:
Knoxville, TNtime type:
Full time posted on:
Posted 30+ Days Ago
21st Mortgage has been the largest employer of graduates from the University of Tennessee, Maryville College and East Tennessee State University, since 2006. We have had a consistent record of operating profitably since opening, including the challenging recession years from 2008 -  December 2003, Clayton Homes acquired 21st Mortgage. 21st Mortgage has become the nation’s largest manufactured home lender originating more than $1.3billion of loans for new and previously owned homes.

The company owns and services more than 214,000 mortgages with a value exceeding $12 billion.

Since its beginning, 21st Mortgage has been a market leader in providing innovative loan programs for affordable housing. It offers a variety of finance programs for home buyers interested in purchasing a manufactured home.

We encourage professional growth from entry level to more experienced positions. We're actively recruiting individuals who are dependable, positive, and eager to learn. As a member of our team, we will equip you for success, while providing excellent benefits.
* 21st Mortgage is committed to a diverse and inclusive workplace. 21st Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
* #J-18808-Ljbffr
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