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Customer Care Specialist; Call Center

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Knoxville Utilities Board
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Position: Customer Care Specialist (Call Center)
A utilities provider in Knoxville seeks Customer Service Representatives to deliver high-quality customer care in call and walk-in service centers. Candidates should possess strong communication skills, problem-solving abilities, and a high school diploma. Responsibilities include managing customer interactions and addressing inquiries efficiently. Ideal candidates have prior customer service experience and are comfortable using Windows and MS Office. This role requires flexibility for emergency situations and is part of the Tennessee Drug Free Workplace Program.
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