Customer Service Representative - State Farm Agent Team Member
Listed on 2026-01-22
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Customer Service Representative - State Farm Agent Team Member
Full Time in Knoxville, TN
- 401(k) matching
- Bonus based on performance
- Paid time off
- Training & development
WE ARE GROWING! As an Account Representative with Vanessa Brown State Farm Agency, you will provide exceptional customer experiences & help protect clients by providing the appropriate insurance products for their situation. Your attention to detail, customer service skills, and desire to help people make you a fit.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.
Responsibilities- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Provide advice, quotes & process applications.
- Excellent communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous superb customer service experience.
- Coachable & quick learner.
- Must love dogs - we have office dogs!
Compensation $45,000.00 - $75,000.00 per year. Apply Now
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighborsMake a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
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