More jobs:
Service Advsior
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2025-12-02
Listing for:
Parkside Kia
Full Time
position Listed on 2025-12-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Overview
Parkside Kiais seeking an organized and detailed Service Advisor.
Responsibilities- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
Benefits
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