Media Coordinator

Description

Media Coordinator (Video & Social Content)

Department: Marketing
Reports To: VP, Marketing
Location: Knoxville-based with frequent travel to branch locations
Status: Full-Time

The Media Coordinator is responsible for leading all video services for the Marketing Department, serving as the primary creator, producer, and manager of video content across the organization. This role owns the full video lifecycle, from concept development to filming, editing, and final production, supporting both corporate initiatives and individual sales team members.

This position requires a highly creative, self-directed professional who is comfortable working in the field, traveling weekly to branch locations, and collaborating directly with sales teams to capture authentic, engaging content. In addition to long-form videos, the Media Coordinator will manage short-form social video content, including reels, Tik Tok, and You Tube, ensuring brand consistency and high-quality storytelling across platforms.

• Lead all video services for the organization, including corporate, recruiting, branding, training, and individual sales team videos
• Develop creative concepts and content ideas aligned with marketing goals, campaigns, and brand standards
• Plan, film, edit, and produce high-quality video content from start to finish
• Maintain consistent visual style, tone, and messaging across all video assets

• Travel weekly to branch locations to capture video content, events, team features, and local initiatives
• Work closely with the sales team to create personalized video content for individual loan officers and branches
• Actively participate in branch events, community outreach, and internal initiatives to capture real-time content
• Serve as a trusted creative partner to sales leaders and branch teams

• Create, edit, and manage short-form video content for social platforms, including reels and platform-specific formats
• Manage and maintain the company’s Tik Tok and You Tube accounts, including content planning, posting, and optimization
• Stay current on video trends, platform best practices, and emerging formats to drive engagement and visibility
• Collaborate with the marketing team to align video content with broader social and digital strategies

• Manage video assets, footage libraries, and project timelines
• Ensure projects are completed on schedule and meet quality standards
• Assist in developing repeatable video processes and content frameworks for scalability
• Maintain equipment, software, and production tools

• Proven experience in video production, filming, and editing
• Strong creative storytelling skills and ability to develop content ideas independently
• Proficiency with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, After Effects, or similar)
• Experience creating content for social media platforms, especially short-form video
• Comfortable working in a fast-paced, field-based environment
• Excellent communication and interpersonal skills
• Ability to work directly with sales professionals and leadership
• Highly organized, self-motivated, and detail-oriented
• Willingness and ability to travel weekly to branch locations

• 2–4+ years of hands-on video production experience, including filming and editing
• Proven experience managing projects from concept through final delivery
• Experience creating both long-form and short-form video content
• Portfolio or work samples demonstrating video production and editing skills
• Experience managing or contributing to Tik Tok and You Tube brand accounts
• Familiarity with mortgage, financial services, or sales-driven organizations
• Basic understanding of analytics and performance metrics for video content

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.