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Dcs Case Manager

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: State of Tennessee
Full Time position
Listed on 2026-02-06
Job specializations:
  • Child Care/Nanny
    Child Development/Support
  • Social Work
    Child Development/Support, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 44688 - 55872 USD Yearly USD 44688.00 55872.00 YEAR
Job Description & How to Apply Below
Position: DCS CASE MANAGER 2* - 01292026-74856

Overview

This is a DCS Case Manager 2 position for the Youth Engagement unit of the Independent Living Team in the Statewide Specialized Support Services division.

Location:

Knox County, Knoxville, TN. This position is located in Knox County and located in the Department of Children’s Services, Child and Family Management Division. This position is subject to a criminal background check. Applicants should be prepared to provide information about their criminal history as part of the consideration process.

Location of the position:
Department of Children’s Services, Child and Family Management Division, Knox County.

For more information, visit the agency job description page: https://(Use the "Apply for this Job" box below)..html

Opening Date/Time: 01/29/2026 12:00AM Central Time. Closing Date/Time: 02/04/2026 11:59PM Central Time. Salary: $3,724.00 - $4,656.00 monthly; $44,688.00 - $55,872.00 annually. Job Type: Full-Time.

Responsibilities
  • Determines if abuse or neglect has occurred, identifies the abuser and level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.
  • Maintains documentation for case files and other required documentation. Prepares for, participates in, and testifies in court proceedings.
  • Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, family members, and collateral contacts; gathers required information (school records, demographic information, medical/psychological information, etc.), identifies supports for children and families, administers client drug screens; conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.
  • Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to appointments safely, assists children in preparing for placement, and sits with children awaiting placement.
  • Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, and responds timely to families, providers, co-workers and supervision.
  • Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all participants. Develops action steps and goals to be accomplished by the Team.
  • Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
  • Qualifications

    Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children’s service program; and/or juvenile classification coordination.

    Necessary Special Qualifications: Applicants for this class must:

  • Must be at least twenty-one (21) years of age on the date of application;
  • Be a citizen of the United States;
  • Possess a valid driver's license prior to and during employment;
  • Have a good moral character, as determined by investigation;
  • Complete a criminal history disclosure form in a manner approved by the appointing authority;
  • Have no conviction for a felony;
  • Agree to release all records involving their criminal history to the appointment authority;
  • Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
  • Submit to and pass a pre-employment screening test for use of illegal drugs.
  • Competencies

    Knowledge, Skills, and Abilities (KSA):

  • Decision Quality
  • Action Oriented
  • Customer Focus
  • Man…
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