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Manager Facility Revenue

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Pilot Company (SSC)
Full Time position
Listed on 2026-02-09
Job specializations:
  • Business
    Business Management
  • Management
    Business Management
Job Description & How to Apply Below

Overview

The purpose of this job is to assist in team leadership and manage categories of service offerings with the goal of increasing gross profit dollars and building strategic advantages for the company.

Essential Functions
  • Develop annual and multi-year category plan; write and present annual budget plan to senior team
  • Review and report out on categories monthly and yearly performance to include financials, key performance indicators and underlying trends.
  • Maintain in-depth knowledge of all contracts and obligations to ensure that both Pilot Flying J (PFJ) and vendor adhere to the agreed-upon term and spirit of the contract or agreement
  • Manage commercial aspects of category to include: pricing, marketing, offering and network placement
  • Improve operational aspects of category to include: team processes, technology and expenses
  • Develop relationships with customers and suppliers as needed to grow categories
  • Visit stores to engage customers and team members in category feedback on products
  • Attend industry events and conferences to learn latest technology, trends and make connections
  • Lead vendor process including review of new products, business planning, cost negotiations and RFP execution
  • Study industry and category trends to support planning and development process
  • Supervise direct report; coach, train, and develop direct reports, to include appraising job performance and conducting performance reviews
  • Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  • Ensure compliance with rules, regulations, policies, and procedures
  • Complete other duties as assigned
  • Qualifications
    • High school diploma or equivalent certificate required
    • Bachelor’s degree in business or related field of study required
    • Minimum three years category management preferred
    • Minimum two years of managing people preferred
    Specialized Knowledge
    • Intermediate Microsoft Office skills
    Competencies
    • Ability to think strategically and analytically in day-to-day decisions and long-range planning
    • Ability to manage multiple tasks simultaneously and mentor others on the team to do the same
    • Ability to work independently or collaboratively on tasks
    • Strong and effective written and verbal communication and presentation skills
    • Ability to model agility and work effectively in a fast-paced, frequently changing business environment
    • Ability to adapt to new technologies
    Travel
    • Travel required less than 25%, overnight may be required
    Physical Requirements & Working Conditions
    • General office work requiring sitting or standing for long periods of time
    Benefits
    • Nation-wide Medical Plan/Dental/Vision
    • 401(k) and Flexible Spending Accounts
    • Employee Fuel Discount
    • Adoption Assistance
    • Tuition Reimbursement
    • Onsite Gym and Cafeteria
    • Weekly Pay

    All your information will be kept confidential according to EEO guidelines

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