Superintendent- Service​/Repair; Knoxville

Superintendent – Service/Repair (Knoxville) – TK Elevator

Join TK Elevator as a Superintendent – Service/Repair in Knoxville, TN.

• Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner
• Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations
• Assists mechanics with jobs. Includes trouble shooting and providing on-the-job training
• Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management
• Takes part and assists with safety training
• Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs
• Provides feedback to service manager prior to field evaluations and performance ratings
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements
• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers
• Determines what materials need to be ordered for repairs and orders parts
• Performs other duties as may be assigned

• Bachelor’s degree required.
• Minimum 1 year of business-to-business sales experience is required.
• Strong attention to detail with proactive follow-up skills.
• Demonstrated success in a fast-paced environment.
• Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.
• Excellent time management, organizational, and presentation skills.
• Salesforce experience. (preferred)
• Ability to read and interpret architectural and/or blueprint/drawings. (preferred)

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company‑paid short‑ and long‑term disability insurance
• Company‑paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company‑paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match:
  Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed.
• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)

• Location:
  
  Knoxville, TN
• Salary: $60,000.00 – $80,000.00
• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Customer Service
• Industries:
  Machinery Manufacturing, Facilities Services, and Construction

To apply to this position, please click the “Apply Now” button on the TK Elevator careers site.

For additional questions or job‑specific requests, contact El and include the Job Requisition Number as a reference.