Service Coordinator

Join to apply for the Service Coordinator role at Stowers Machinery Corporation
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• Proficiency in word processing and spreadsheet software.
• Good verbal, written, and interpersonal communication skills.
• Knowledge of equipment, supplies, and procedures necessary to perform duties.
• Familiarity with “Dealer Business System” or similar systems.

• Previous experience as a Service Clerk or in a service-related role.
• Strong organizational and attention-to-detail skills.

• High school diploma or equivalent (required).

• Review labor, mileage, and parts on work orders for accuracy.
• Process service work orders, including opening, closing, and making changes.
• Review machine repair history for possible warranty coverage.
• Process purchase orders and outside invoices promptly.
• Maintain field service work order history folders.
• Ensure service reports are written and corrected as needed.
• Answer telephone promptly and professionally.
• Perform tasks accurately and efficiently, following directions.

• None specified; primarily an individual contributor role supporting the Service Manager.

• Three years of experience in a service-related role.
• Experience using word processing and spreadsheet software.
• Ability to work independently and follow established procedures.

• Ability to perform detailed reviews of work orders and reports.
• Strong focus and attention to detail to ensure error-free work.
• Mental agility to manage multiple tasks and meet deadlines.

• Office setting with frequent interaction with service personnel and customers.
• Requires handling phone calls and administrative tasks in a professional manner.

• Mid-Senior level

• Full-time

• Other

• Machinery Manufacturing