Verification Specialist

Axle Logistics is seeking a detail-oriented and organized individual to fill the role of Verification Specialist. Joining the corporate headquarters Accounting & Finance division in Knoxville, TN, this motivated candidate will oversee various tasks and assist in the department's overall efficiency.

• Respond to inquiries from carriers and outside factoring companies with payments and rates.
• Process carrier invoices, Bills of Lading (BOL), Proof of Delivery (POD), and other necessary documents.
• Answer and manage a high volume of inbound calls and emails daily with professional and timely responses.
• Verify carrier information and payment methods, ensuring accuracy and compliance.
• Exhibit good time management skills to prioritize and complete tasks within deadlines.
• Pay close attention to detail to identify any discrepancies or errors in payment information or documentation.
• Retrieve payment history records to generate proof of payment for relevant parties.
• Collaborate and communicate effectively with internal teams to resolve any payment-related issues or discrepancies.
• Maintain accurate and organized records of carrier information, payments, and communication.

• General office experience
• Knowledge Microsoft Office Products, specially Excel
• Ability to maintain clerical records and to compile reports from them
• Capacity to verify documents and forms for accuracy and completeness
• Skilled to understand and follow written and verbal instructions
• Ability to exercise tact and courtesy in frequent contact with carriers and co-workers