Branch Manager Trainee Knoxville

Why Wells Fargo:

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.

Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 Linked In Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About this role:

Wells Fargo is seeking an Associate Branch Manager (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. Associate Branch managers are responsible for leading, managing and developing a diverse team of high-performing direct reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful branch managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth of the business, while also leading accountability for operational excellence.

This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. As an Associate Branch Manager, you will also have the opportunity to directly meet customer needs by assisting with transactions, as needed, allowing you to serve as a role model to your team in delivering an exceptional customer experience focused on building relationships.

In this role you will:

* Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business;
This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially

* Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives

* Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience

* Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience

* Responsible for selection, evaluation, and development of staff

* This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

* 2+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

* 1+ years of leadership experience

Desired

Qualifications:

* Leadership experience including coaching, training, developing, inspiring, and building a high performing team where adaptability, collaboration, and accountability to performance are critical to success

* Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives

* Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment

* Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers

* Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business

* Experience building and maintaining effective relationships with customers, internal partners and within the community

* Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention

* Ability to interact with integrity and professionalism with customers and employees

* Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking

*…