Practice Manager

Practice Manager – Raleigh, NC Market

Full-Time | Multi-Center Oversight | Healthcare Leadership

Are you a skilled ready to make a meaningful impact in a growing, patient-first organization?

IVX Health is seeking a dynamic Practice Manager to oversee our infusion centers in the Raleigh market - specifically in North Raleigh & Knightdale
. Based ideally in or near Raleigh
, the Practice Manager will lead both clinical and administrative teams across multiple sites, driving operational excellence and ensuring a consistently exceptional patient experience.

Oversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations.

Directly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development.

Drive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff.

Collaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care.

Own center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals.

Serve as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners.

Reinforce IVX’s values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership.

Strategize alongside Business Development Managers to support referral relationships and market expansion efforts.

3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting

Proven success managing both clinical and administrative teams

Experience in healthcare front desk operations, patient access, or revenue cycle preferred

Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics

Excellent communication skills, with the ability to build trust across diverse teams

Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements

High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness

Bachelor’s degree in healthcare administration, business, nursing, or related field preferred

Mission-Driven Work – a company that’s reshaping the infusion experience for patients nationwide.

Dynamic Leadership Role – Influence both patient care and operational success across a growing market.

Supportive Culture – Be part of a passionate, performance-driven team that leads with kindness and integrity.

Room to Grow – Enjoy professional development, tuition reimbursement, and real opportunities to advance your career.

IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values:
Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.

To improve the lives of those we care for by redefining the care experience

To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions

To deliver an unmatched care experience with a foundation in world class service and clinical excellence

• Comprehensive Healthcare – Medical, dental, and vision coverage, including…